Reading (a) Rule

         Payment、 Return Policies and Refund Rule

             Billing terms and conditions

●You can pay using the following methods
(a)Visa、Mastercard
(b)PayPal

If you do not have the above payment methods, please contact us by toolsales@kingwolf.com.mx in time.

●The bill will be sent to you by use email or paper with the product you purchased.

●Shopping carts that have not been paid for more than 24 hours will be cleared.

●If double payment occurs, please use toolsales@kingwolfs.com.mx contact us in time.One of our customer support specialists will help as soon as possible.You can also mark the order number that needs to be cancelled in your order, and we will refund the payment within 3 business days.

●After the purchase is completed, the order processing time is 1 to 3 days, and the shipping time is 3 to 15 business days. Free shipping for purchases over US $ 80. For packaged products, the shipping fee for products within 5 pounds is $ 4.9, and the shipping fee for products over 5 pounds is $ 19.90.

●Return the new, unopened items to us within 30 calendar days of delivery.When we receive the returned goods, If it is determined that the returned product is intact and does not affect the second sale,we will refund the money according to the original payment method within 3 bussiness days. If it cannot be returned, we will contact you to pay the refund through PayPal or other methods.

             Return Policies Overview

To begin initiating a return, within 30 calendar days of delivery, please return your item to our address below and reach out to our customer support team at toolsales@kingwolf.com.mx to confirm the return.

●Return the new, unopened items to us within 30 calendar days of delivery.When we receive the returned goods, If it is determined that the returned product is intact and does not affect the second sale,we will refund the money according to the original payment method within 3 business days. If it cannot be returned, we will contact you to pay the refund through PayPal or other methods.

For all products,below the reasons that require customers to pay return shipping fees
(a)Better price found
(b)Changed mind
(c)Does not fit
(d)No longer needed
(e)Ordered wrong item

For all products,below the reasons that require only refund without return products
(a)Expired item

●Customers must ensure that your contact information is accurate and unblocked, so as not to give you a bad shopping experience.

●Simply contact our support team at toolsales@kingwolfs.com.mx ,if you have any questions regarding your return.

●For any product valued over $10 you should consider using a trackable shipping service or purchasing shipping insurance.

●Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt or paper receipt.

●Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns for exchanges.

●Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.

●Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

●To begin initiating a return, within 30 calendar days of delivery, please return your item to our address below and reach out to our customer support team at toolsales@kingwolf.com.mx to confirm the return.

Return address: king wolf

           Terms & Conditions

To begin initiating a return, within 30 calendar days of delivery, please return your item to our address above and reach out to our customer support team at toolsales@kingwolf.com.mx to confirm the return.

●We encourage customers to carefully read our Returns Policy and to please make sure all the items are eligible for return to avoid disappointment.

●We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.

●Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item. Refunds or store credit will be issued within 3 business days from the date we receive your return at our return address (listed above).

●Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.

●We provide a refund to your original payment method for all full-priced items.

●Exchanges are provided through store credit for eligible items only.

●We do provide a return label or pay for returns shipping,but for all products,below the reasons that require customers to pay return shipping fees.
(a)Better price found
(b)Changed mind
(c)Does not fit
(d)No longer needed
(e)Ordered wrong item

●Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.

For all products,below the reasons that require only refund without return products
(a)Expired item
(b)Wrong item, this means that we sent the product wrong.

●Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.

●All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and store credit issued by KING WOLF cannot be exchanged or refunded. All shipping charges and governmental taxes are non-refundable.

●Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at toolsales@kingwolf.com.mx if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.

●The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

If you have any questions at all regarding our Returns Policy please reach out directly to us at toolsales@kingwolfs.com.mx and one of our customer support specialists will help within 48 hours.